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Onboarding Satisfaction Survey
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What is your company's name?
How was the transition of information and expectations from the sales team to your CSM?
Do you feel our sales & CSM team properly communicated our processes and timeline with you?
Do you feel your CSM was able to effectively direct the team to meet expectations?
How was the response time with your CSM?
Was the timeline of your project completed within the time frame given by our project manager?
Were you satisfied with the deliverables? Did you understand the explanation of strategy?
Did you feel comfortable giving feedback? If any edits, did you see the appropriate changes made to the deliverables?
On a scale from 1-10 how was your onboarding experience?
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