Eric's Car Care Case Study

CLIENT REVIEW: ERIC'S CAR CARE

Eric’s Car Care is an automotive repair shop that provides services such as: engine diagnostic/repair, AC system repairs, brakes, oil changes, state inspection, wheel alignment, and several other car-related services. They were looking for a full revamp and all their digital presence

The main goal was to help rebrand their business and bring it online, which had been experiencing stagnancy after 17 years of being in business, by building their digital presence.

Before the partnership, Eric’s Car Care had no digital presence apart from their Google MyBusiness Page. Their business had been declining, and they had reached a state of stagnancy.

BRANDING

Our first task was creating a completely new logo and brand guidelines for Eric’s Car Care.

We made a new and modern logo which we then based on the branding guidelines. This kept the business brand uniformity consistent throughout.

RETAIL STORE BRANDING

We went a step further with the branding by helping them change the appearance of their office to suit the new brand image that had been created. We designed all the marketing print collateral for their location.

EMAIL MARKETING

We built an Email list of 5,500+ recipients and used the list as a way of getting feedback from their clients.

We did this by sending out follow-up emails asking for reviews and tips on how Eric’s Car Care could improve its services.

OPERATIONS & BUSINESS CONSULTING

We consulted with Eric’s Car Care by studying the efficiency of their employees. We noticed that they needed a new operations administrator, which we assisted in hiring and training. This kept the business running smoothly with the high influx of customers.

WEB DEVELOPMENT

We built a website for the business that showed all the services they had to offer and included the option of scheduling appointments on the website.

This way, they could immediately know when and what a customer was coming in for and they could plan accordingly.

PAID ADVERTISEMENT

We took charge of their paid advertising. We did Google ads, Instagram ads, and Facebook ads which widened their reach by almost 1 million.

CALL TRACKING

We consulted with them by listening to all the calls coming into the business and checking whether the attending employee was doing a good job or not. If they weren’t, we let the business owner know so appropriate measures could be taken.

RESULTS

Since we began working with Eric’s Car Care, their revenue has doubled. They had a revenue amount of $70,000, which doubled to $180,000 in 16 months. Through our online marketing efforts, they reached over 1 million users locally.

They also ranked 1st on Google for over 18 keywords and generated 220+ 5-star reviews through email marketing.

Achieved

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Reviews
What our Clients Say

We appreciate all the work LeadOrigin has done for us. They designed and have been managing our company’s website and we could not be happier with the amazing work they have continously provided us.

We've had a terrific experience with LeadOrigin! Our online sales have more than doubled since they started running our Google ads.

We are beyond pleased with our experience with LeadOrigin. The team here has been such a great asset to our company and has contributed deeply to our companies growth.

    
 
 
        
   Ellis Walker 
 November 6, 2023
 
 
  
  
 
       
   Catherine Marks 
 November 5, 2023
 
 
  
  
 
       
   John Walker 
 October 22, 2023
 
 
  
  
 
       
   Jacqueline Ulrich 
 October 21, 2023
 
 
  
  
 
       
   Jennie Reis 
 October 17, 2023
 
 
  
  
 
       
   Dawn Sims 
 October 16, 2023
 
 
  We got a website from the LeadOrigin team, and they delivered an attractive, user-friendly website. From the content to the design of the pages and development. Everything was so fast.
  
 
       
   Laura Schilling 
 October 1, 2023
 
 
  
  
 
       
   David Quinones 
 September 27, 2023
 
 
  The design services provided exceeded all expectations, we had a full brand guide created and after a little back and forth. We were able to have something we never seen before!
  
 
       
   Alice Smith 
 September 25, 2023
 
 
  The paid advertising campaign LeadOrigin executed for us has driven so much traffic and conversions. The team definitely has expertise in campaign optimization.
  
 
  
  
 
 
   Google rating score: 4.8 of 5, based on 18 reviews