Sienna Cleaners offers premium dry cleaning and garment care services in Houston, providing high-quality fabric care with a focus on convenience and customer satisfaction.
Attracting new customers while increasing repeat business was a top priority for Sienna Cleaners. The company wanted to strengthen customer loyalty and improve brand awareness but faced competition from both independent and chain dry cleaners in the area.
To achieve these goals, Sienna Cleaners partnered with LeadOrigin to implement a multi-channel marketing strategy. The plan included local SEO, Google Ads, a subscription-based loyalty program, and targeted email and SMS marketing. These efforts resulted in a 40% increase in repeat customers, tripled engagement from local residents, and an improved online reputation with more positive reviews.
Many dry cleaning businesses operate in Houston, making it difficult for Sienna Cleaners to stand out. The company needed to rank higher in local searches, attract new customers, and keep existing clients coming back. Without a structured customer retention strategy, it was a challenge to increase the number of repeat customers.
To address the challenge, LeadOrigin developed a targeted marketing strategy to help Sienna Cleaners boost customer retention and attract new clients:
The marketing strategy delivered strong growth and customer retention for Sienna Cleaners:
The marketing partnership with LeadOrigin helped Sienna Cleaners attract more loyal customers, increase brand awareness, and improve customer retention. A combination of digital advertising, SEO, and customer engagement strategies positioned the company as a top choice for premium dry cleaning in Houston.
Now with a growing base of repeat customers and a stronger online reputation, Sienna Cleaners continues to provide high-quality garment care while building lasting relationships with their clientele.
Palo Alto
Austin
Houston
Manila
Cebu City
Palo Alto
Austin
Houston
Manila
Cebu City
